Return Policy

If for any reason you're not completely satisfied with your purchase, simply return it in its original condition within 30 days of purchase (see exceptions below)* and we'll happily accept an exchange. Returned items must be with all original packaging and contents, including manuals and warranties and in brand-new condition. Your return may be subject to a return handling charge. Refunds are made for product value only, excluding shipping and handling charges. Labor is non-refundable.

*  Clearance items, discontinued items, showing signs of wear or use such as belt-buckle or pick scratches, scuffs, dings or scrapes on the instrument or collateral materials voids our 30-day return for exchange policy.  Also, showing signs of damage to books (such as creased/bent pages, torn/broken spine, curling corners) or writing in books voids our 30-day return for exchange policy.  Items such as reeds, harmonicas, school recorders, pitch pipes, or any mouth-blown instrument are non-returnable because of sanitary concerns.